1. Application and Eligibility

The Distributor hereby applies for a COA distributorship and confirms that they are of legal age in their jurisdiction. The Distributor affirms that they are a Citizen or Permanent Resident of Ghana.

2. Compliance with Policies and Standards

The Distributor agrees to abide by all COA policies, procedures, programs, ethical standards, and any amendments made from time to time to maintain business integrity and professionalism.

3. Independent Contractor Status

The Distributor understands that they operate as an independent contractor and not as an employee, agent, or partner of COA. The Distributor has no authority to act on behalf of COA or bind COA in any manner.

4. Product Representation

The Distributor commits to providing honest and accurate descriptions of COA products without making false or misleading claims. The Distributor shall emphasize COA’s dedication to quality control.

5. Intellectual Property Protection

The Distributor shall not use COA’s logos, trademarks, or any other intellectual property in advertisements, marketing, or promotional activities without prior written approval from COA.

6. Product Integrity

The Distributor is prohibited from altering COA products, including content and packaging, without prior written consent from COA. Any tampering or unauthorized modifications shall be grounds for termination of this Agreement.

7. Proper Storage of Products

The Distributor shall store COA products in a cool, dry place, away from direct sunlight, moisture, and contaminants. Products must be kept in accordance with COA’s storage guidelines to maintain quality and effectiveness. Failure to adhere to these storage conditions may result in termination of distributorship rights.

8. Tax Compliance

The Distributor is responsible for filing all necessary tax returns and reports with the Ghana Revenue Authority and paying all applicable taxes related to their business activities as a COA Distributor.

9. Payment Terms
   • Cash Purchases: Preferred option—full payment before supply.
   • Credit Purchases: Requires 60% payment upfront and the balance within two weeks.
   • Post-dated cheques are mandatory for outstanding balances.
   Failure to complete payments as per agreed terms may result in suspension or termination of distributorship.

10. Return Policy

Goods sold, inspected, and accepted are not returnable, except in cases where the primary container’s seal is broken or appears irregular. In such cases, the product must be reported immediately for replacement or refund as per COA’s policy.

11. Final Sales and Refunds

 All sales made by the Distributor are final. Refunds will not be issued except under the specific conditions outlined in this Agreement or at COA’s sole discretion.

12. Pricing and Fair-Trade Practices

 The Distributor agrees to uphold COA’s pricing policies and shall not engage in price undercutting, unauthorized discounts, or any pricing strategies that may harm COA’s market reputation.

13. Confidentiality

The Distributor agrees to keep all proprietary and confidential information received from COA strictly confidential. This includes, but is not limited to, business strategies, pricing structures, and customer information. Disclosure of confidential information to unauthorized parties will result in immediate termination of the Agreement and may lead to legal action.

14. Ethical Business Conduct

The Distributor shall conduct business in an ethical, lawful, and professional manner. Any deceptive, misleading, or unethical sales tactics shall be grounds for immediate termination.

15. Sales Platform Restrictions

The Distributor is prohibited from selling COA products through unauthorized third-party platforms, including but not limited to online marketplaces, without prior written consent from COA.

16. Termination Clause

COA reserves the right to terminate this Agreement at any time if the Distributor violates any terms herein or engages in activities deemed detrimental to COA’s business interests.

17. Post-Termination Obligations

Upon termination, the Distributor must immediately cease the use of COA’s name, trademarks, logos, and proprietary materials. Any confidential information received from COA must be returned or destroyed as instructed by COA.

18. Non-Exclusive Rights

This Agreement does not grant the Distributor exclusive rights to any territory or market. COA reserves the right to appoint additional distributors at its discretion without limitation.

19. Delinquency

A late payment penalty of up to 5% flat fee may be applied on unpaid debt after 30 days delinquency.